Get in contact

Contact Us | We’re Here to Help

Need help with an order? Got a question about sizing, shipping, or events? Want to collab or chat gear? You’re in the right place.

At UP, we keep it real—and we’re quick on the reply. Whether you’re a runner, a creator, or just UP-curious, we’d love to hear from you.

Here's how to reach us:

  • 📧 Email: – fastest way to get help

  • 📬 DM us: @upactive on Instagram – we’re active there too

  • 💬 Need help fast? Check out our FAQs or Size Guide

We aim to respond within 24 hours on weekdays. No bots. Just real humans who love what they do.